Mi pokrivamo sve vaše IT sisteme, od telefonskih linija, sigurnosnih kamera, preko servera, pa sve do računara. Višegogodišnje iskustvo na terenu nam govori da kada se radi o poslovnoj informatičkoj podršci, nemaju sve kompanije iste potrebe zbog čega u ponudi imamo četiri osnovna paketa:
- Basic Support
- 10€
mesečno - Per User Per Month Based on 10+ users
- Ticket escalation with steps to resolution
- IT support via telephone & email
- 60 minute response time & 4 hour resolution target
- Next business day onsite response for faults that cannot be resolved remotely
- Full site audit & detailed document set
- Managed Licensing, Software & Warranty Renewals
- Includes 24/7 Server monitoring of 1
per 10 users - Unlimited* Onsite Support
- Scheduled Onsite Engineer Visit
- Onsite Network Optimisation
- Dedicated Onsite Engineer
- Offsite Support
- 25€
mesečno - Per User Per Month Based on 10+ users
- Ticket escalation with steps to resolution
- IT support via telephone & email
- 60 minute response time & 4 hour resolution target
- Next business day onsite response for faults that cannot be resolved remotely
- Full site audit & detailed document set
- Managed Licensing, Software & Warranty Renewals
- Includes 24/7 Server monitoring of 1
per 10 users - Unlimited* Onsite Support
- Scheduled Onsite Engineer Visit
- Onsite Network Optimisation
- Dedicated Onsite Engineer
- Advanced Onsite Support
- 45€
mesečno - Per User Per Month Based on 10+ users
- Ticket escalation with steps to resolution
- IT support via telephone & email
- 30 minute response time & 4 hour resolution target
- Next business day onsite response for faults that cannot be resolved remotely
- Full site audit & detailed document set
- Managed Licensing, Software & Warranty Renewals
- Includes 24/7 Server monitoring of 1 per 10 users
- Unlimited* Onsite Support
- Scheduled Onsite Engineer Visit
- Onsite Network Optimisation
- Dedicated Onsite Engineer
- Executive Onsite Visit
- 60€
mesečno - Per User Per Month Based on 10+ users
- Ticket escalation with steps to resolution
- IT support via telephone & email
- 15 minute response time & 4 hour resolution target
- Next business day onsite response for faults that cannot be resolved remotely
- Full site audit & detailed document set
- Managed Licensing, Software & Warranty Renewals
- Includes 24/7 Server monitoring of 1 per 10 users
- Unlimited* Onsite Support
- Unlimited* Onsite Support
- Onsite Network Optimisation
- Dedicated Onsite Engineer
Ukoliko se ne uklapate u neki od naših već postojećih paketa ili jednostavno niste sigurni koji bi vam najviše odgovarao, pozovite nas. Nakon obavljenih konsultacija i izvršenog uvida dobićete preporuku za najpovoljniju opciju ili ćemo oformiti paket skrojen po vašim potrebama.
Kako mi radimo







