Mi pokrivamo sve vaše IT sisteme, od telefonskih linija, sigurnosnih kamera, preko servera, pa sve do računara. Višegogodišnje iskustvo na terenu nam govori da kada se radi o poslovnoj informatičkoj podršci, nemaju sve kompanije iste potrebe zbog čega u ponudi imamo četiri osnovna paketa:

Basic Support
10€
mesečno
Per User Per Month Based on 10+ users
Ticket escalation with steps to resolution
IT support via telephone & email
60 minute response time & 4 hour resolution target
Next business day onsite response for faults that cannot be resolved remotely
Full site audit & detailed document set
Managed Licensing, Software & Warranty Renewals
Includes 24/7 Server monitoring of 1
per 10 users
Unlimited* Onsite Support
Scheduled Onsite Engineer Visit
Onsite Network Optimisation
Dedicated Onsite Engineer

Offsite Support
25€
mesečno
Per User Per Month Based on 10+ users
Ticket escalation with steps to resolution
IT support via telephone & email
60 minute response time & 4 hour resolution target
Next business day onsite response for faults that cannot be resolved remotely
Full site audit & detailed document set
Managed Licensing, Software & Warranty Renewals
Includes 24/7 Server monitoring of 1
per 10 users
Unlimited* Onsite Support
Scheduled Onsite Engineer Visit
Onsite Network Optimisation
Dedicated Onsite Engineer

Advanced Onsite Support
45€
mesečno
Per User Per Month Based on 10+ users
Ticket escalation with steps to resolution
IT support via telephone & email
30 minute response time & 4 hour resolution target
Next business day onsite response for faults that cannot be resolved remotely
Full site audit & detailed document set
Managed Licensing, Software & Warranty Renewals
Includes 24/7 Server monitoring of 1 per 10 users
Unlimited* Onsite Support
Scheduled Onsite Engineer Visit
Onsite Network Optimisation
Dedicated Onsite Engineer

Executive Onsite Visit
60€
mesečno
Per User Per Month Based on 10+ users
Ticket escalation with steps to resolution
IT support via telephone & email
15 minute response time & 4 hour resolution target
Next business day onsite response for faults that cannot be resolved remotely
Full site audit & detailed document set
Managed Licensing, Software & Warranty Renewals
Includes 24/7 Server monitoring of 1 per 10 users
Unlimited* Onsite Support
Unlimited* Onsite Support
Onsite Network Optimisation
Dedicated Onsite Engineer

Ukoliko se ne uklapate u neki od naših već postojećih paketa ili jednostavno niste sigurni koji bi vam najviše odgovarao, pozovite nas. Nakon obavljenih konsultacija i izvršenog uvida dobićete preporuku za najpovoljniju opciju ili ćemo oformiti paket skrojen po vašim potrebama.

Tim firme Moj Servis

Zakažite besplatne konsultacije odmah!